Support

Help & FAQ

Last updated: June 13, 2026

Getting started on your Mac

  1. Download StudyOverlay Pro from the website and open the app from Applications.
  2. Grant Screen Recording and Accessibility permissions when prompted — the overlay needs both to capture questions and deliver answers.
  3. Create an account or sign in with the same email you use on this portal.
  4. Choose Basic or Pro, complete checkout, then activate this Mac from the onboarding flow.
  5. Use the menu bar icon or keyboard shortcuts to capture on-screen content and receive answers.

Using the app

  • Capture — Select a region or use the workflow you configured in Settings. The app reads visible text and sends it to your chosen AI provider.
  • Answers — Basic delivers haptic feedback; Pro can show a visual overlay or type answers in the background.
  • Request history — Open the main window and review past captures from the sidebar.
  • One Mac at a time — Your subscription activates a single Mac. Deactivate the old device from Account before switching computers.

Billing & subscriptions

  • Manage payment methods, invoices, and cancellation from Billing or the Stripe customer portal linked on your Account page.
  • New subscribers start with a free trial. Referred signups receive one extra month free when they subscribe with a referral link.
  • Referrers earn one month of Pro when a referred friend completes checkout — even if you are on Basic.
  • Upgrading or downgrading takes effect through Stripe; refresh the Mac app Account view if your plan looks stale.

Account & security

  • Update your email or password from Security.
  • Deactivate or review your active Mac from Device management.
  • Sign out from the Mac app at any time; your session stays on this website until you sign out here too.

Referral program

Share your personal referral link from the Mac app sidebar (Share App) or copy it from your Account dashboard. When someone signs up with your link and subscribes, they get one month free and you receive one month of Pro.

Troubleshooting

  • Overlay not appearing — Confirm Screen Recording and Accessibility are enabled for StudyOverlay Pro in System Settings, then restart the app.
  • Another Mac is active — Deactivate the other device from Account before activating this one.
  • Daily limit reached — Basic includes a daily built-in AI quota; Pro with a custom provider is unlimited.
  • Session expired — Sign in again from the Mac app onboarding window.

Contact

Email noreply@yashyp.com for account or billing questions. See also our Privacy Policy and Terms of Service.